At Ashtech (referred to as “we,” “our,” or “us”), protecting your privacy is of paramount importance. This Privacy Policy outlines how we handle the information we collect through our website ashtech.com.sa and how we ensure its safety and confidentiality. By using our website, you agree to the practices described in this policy.

  1. Information We Collect

We collect information that helps us enhance our services, communicate with you effectively, and improve user experience. This includes:

  • Personal Information: We may collect personal information such as your name, email address, phone number, and company name when you voluntarily submit it through contact forms, requests for quotes, or when subscribing to newsletters. This data allows us to communicate directly with you and provide relevant information about our services.
  • Non-Personal Information: Automatically collected information may include your IP address, browser type, operating system, and how you navigate through our website. This data helps us improve the functionality of our website and understand user behavior
  1. How We Use Your Information

We use the information we collect to:

  • Improve Communication: We may use your contact information to send you updates, marketing materials, and information about our ICT solutions. Our goal is to provide you with relevant information tailored to your needs.
  • Optimize User Experience: Non-personal information helps us analyze user behavior in addition, improve our website’s functionality, ensuring smoother navigation and a better experience for all visitors.
  • Respond to Inquiries: We use your personal information to respond to your inquiries, process your requests, and provide customer support when needed.
  1. Our Approach to Marketing

We do not share your information with any third parties. We are committed to using the data we collect solely for internal marketing campaigns and business communications directly related to our offerings. Your information will never be sold or shared with external companies for marketing purposes.

  1. Cookies and Tracking Technologies

We utilize cookies and similar tracking technologies to enhance user experience, gather insights, and improve our services. Cookies help us analyze how visitors use our website, which pages are most visited, and what improvements we can make. You have the option to disable cookies via your browser settings, although this may affect certain features of the website.

  1. Data Security

We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. Our security protocols include encryption, firewalls, and secure servers. Although we do our best to protect your information, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

  1. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once the information is no longer needed, it will be securely deleted or anonymized to prevent identification.

  1. Your Rights

You have the right to:

  • Access and Update Information: You may request access to the personal information we hold about you and ask us to update or correct any inaccuracies.
  • Request Deletion: You can request the deletion of your personal information, and we will honor such requests unless we are legally required to retain the data.
  • Opt-Out of Marketing Communications: You may choose to opt out of receiving marketing communications from us at any time. Every marketing email we send includes an unsubscribe option, or you can contact us directly to be removed from our mailing list.
  1. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that a child has provided us with personal information, we will take steps to delete it as soon as possible.

  1. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When changes are made, the updated version will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at: Email: info@ashtech.com.sa